Direct Access & Insurance

Direct Access to Care

We make access to physical therapy care convenient. You can now begin physical therapy services without a referral or prescription from a physician. Under “Direct Access” regulations, care is permitted for up to 30 days without a prescription from your medical provider. If you have not reached complete improvement in your treatment plan, within the 30-day timeline, our team will confer with your current physician. This ease in access to care gets patients pain-free faster and mitigates the potential risk of a condition worsening due to delay in care.

Insurance & Billing

In order to provide a higher level of patient care than our competitors, our practice serves as an out-of-network provider. This status allows us to dedicate one uninterrupted hour one-on-one with our patients, and provides more flexibility to provide creativity in treatment solutions. VTFC accepts most heath insurance as an out-of-network provider. Please review our Financial Policy for further detailed information. For added convenience to our patients, our billing team will submit all insurance claims on your behalf, except Tricare, Auto Insurance claims and all other legal pending cases.

For new patients, our New Patient Care Coordinators are dedicated to making this process as seamless as possible for you. They will walk through the details of your insurance plan and how our practice would work with those details. All cost information will be provided in advance of your first visit.

Physician Referrals

Although a prescription is not required to receive physical therapy services, we are accepting new patients with current physician referrals or prescriptions for physical therapy. In the state of Virginia a patient may solicit physical therapy services for up to 30 days, before needing to provide a physician’s referral or prescription for physical therapy. 

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